Shipping destinations

CyanisArt currently ships to the 48 contiguous U.S. states and Washington, D.C.

We do not currently ship to Alaska, Hawaii, Puerto Rico, the U.S. Virgin Islands, Guam, American Samoa, the Northern Mariana Islands, or APO/FPO/DPO addresses.

Shipping cost

Shipping is a flat $5 for every order shipped to an eligible destination.

Processing and delivery estimates

Orders are dispatched within 3 business days. For this policy, a business day is Monday through Friday, excluding U.S. federal holidays. From the date you place your order, estimated delivery is 7–14 calendar days.

These are estimates. Delivery timing can vary after a package is handed to the carrier.

If we expect that we cannot dispatch your order within 3 business days, CyanisArt Support will contact you. You may choose to agree to a delayed shipment or cancel your order for a full refund.

Order cancellations

You may cancel your order for a full refund by contacting CyanisArt Support no later than 10:00 AM Eastern Time on the next business day after your purchase. A business day has the meaning stated above.

After that cutoff, production may already have begun. We will review cancellation requests received after the cutoff, but cancellation cannot be guaranteed.

Tracking

Once your order has been handed to the carrier, we will send a shipping-confirmation email with a tracking link. Tracking updates may take several days to appear after the package is handed to the carrier.

Delayed or missing shipments

If your shipment appears delayed or missing, contact CyanisArt Support at support@cyanisart.com. Please include your order number and the email address used for your purchase so we can investigate and help resolve the issue.

Contact us

For shipping questions, contact CyanisArt Support at support@cyanisart.com. We aim to reply within two business days.