Effective date: To be set when this verified draft is published.

This Privacy Policy explains, in general terms, how CyanisArt may handle information provided through its SHOPLINE storefront (the “Store”).

1. Information You May Provide

When you use the Store, contact CyanisArt Support, or place an order, you may provide information such as:

• Your name, email address, phone number, and delivery address.
• Order details, including the products you select and information needed to help with an order.
• Messages, photographs, video, or other materials you send to us when requesting support.
• Payment-transaction information connected with checkout or an order.

2. How We May Use Information

We may use the information we receive to:

• Operate and improve the Store.
• Process, fulfill, and support orders.
• Respond to questions, delivery requests, refund or replacement requests, and other customer-service inquiries.
• Help protect the Store, customers, and CyanisArt from fraud, abuse, or other harmful activity.
• Meet applicable legal obligations.

3. When Information May Be Shared

We may share information when needed with service providers that help operate the Store or an order, including providers involved in payment processing, order fulfillment, shipping, and customer support. We may also share information when required to comply with applicable law or to protect the Store, customers, or CyanisArt.

4. Privacy Questions and Formal Requests

To ask a privacy question or make a formal request about information connected with your contact or order, email CyanisArt Support at support@cyanisart.com with the subject line “Privacy Request.” Please include enough information for us to identify the relevant request safely.

5. Updates and Version Identification

We may update this Privacy Policy as the Store or its information practices change. When an updated version is published, the effective date at the top of the published page identifies that version. Please review the current Privacy Policy before using the Store or placing an order.

Publication verification required

Before publishing, the owner must verify and complete the following:

• The legal business name, business address, and person or entity responsible for privacy requests.
• The actual SHOPLINE configuration and every third-party service that receives customer information, including payment, fulfillment, shipping, email, analytics, advertising, cookie, and customer-support services.
• What automatic technical, device, cookie, advertising, or analytics information is collected, and the lawful, accurate customer-facing explanation for it.
• Where information is stored or transferred, whether any cross-border transfers occur, and which safeguards or notices are required.
• Actual retention and deletion practices for customer, order, support, and payment-related information.
• The privacy rights, verification process, opt-out mechanisms, children’s-data obligations, and jurisdiction-specific notices that apply to the operating business and its customers.
• That `support@cyanisart.com` is operational and can receive and route privacy requests.